Mental health coverage

You are covered under our medical plans, our EAP services, and other resources listed below. Mental Health coverage via our medical plans includes virtual therapy from MD Live via video or telephone. You can receive confidential 1-on-1 counseling from the privacy and convenience of your home. Your licensed virtual therapist may provide a diagnosis, treatment, and medication if needed. You can see the same therapist with each appointment and establish an ongoing relationship.

Employee Assistance Program (EAP): Your Gateway to Comprehensive Well-being

We recognize that employee well-being extends beyond the workplace. That’s why we offer our Employee Assistance Program (EAP) – a comprehensive resource designed to support you in various facets of life. The EAP is a confidential and invaluable benefit aimed at enhancing your physical, mental, and financial health. Understanding the importance of a holistic approach to well-being, we’ve integrated the EAP seamlessly into our offerings to provide you with expert guidance and support whenever you need it.

Confidentiality is Our Priority

All interactions with the EAP are voluntary and strictly confidential. Your well-being is of utmost importance, and our commitment to privacy ensures a safe space for open and honest discussions. If, during your counseling sessions, you and your counselor determine that additional assistance is required, rest assured that you’ll be seamlessly referred to the most appropriate and affordable resources available. While you may be responsible for the cost of referrals, it’s essential to note that these costs are often covered under your Medical plan.

EAP services include

  • Stress Management: Navigate and manage stress effectively.
  • Marital or Family Issues: Seek guidance and support for relationship challenges.
  • Anxiety and Depression: Receive assistance in coping with emotional well-being.
  • Substance Abuse: Access resources for alcohol and/or drug-related concerns.
  • Child Care Support: Identify schools, day care options, tutors, and more.
  • Financial Guidance: Get help with financial concerns and planning.
  • Aging Parents: Address challenges related to elderly family members.
  • Pet Care: Explore resources for the well-being of your furry companions.
  • Maintenance and Repair Services: Find assistance in home-related needs.
  • Community Volunteer Opportunities: Discover meaningful ways to give back.

Telemedicine through md live

MD Live provides convenient, virtual mental health support, connecting individuals with licensed therapists, psychiatrists, and counselors through secure video or phone sessions. This service allows people to access care from the comfort of home, making it easier to fit therapy into busy schedules. With MD Live, employees can seek help for various mental health needs, including managing stress, anxiety, depression, or other challenges, and even receive prescriptions if needed. The platform’s flexibility, combined with licensed professionals’ expertise, empowers users to access high-quality mental health care quickly and privately, supporting overall well-being and resilience.

Mental health resources

No matter your problem, whether you’re a manager or entry-level employee, don’t be afraid to ask for help. There are resources available 24/7.

988 Suicide & Crisis Lifeline

Dial 988 to be connected with 24/7/365 emotional support.

Free, confidential crisis counseling, including appropriate follow-up services, is available no matter where you live in the United States.

Crisis Text Line

Text “HELLO” to 741741

Send a text 24/7 to the Crisis Text Line to speak with a crisis counselor who can provide support and information. Standard text messaging rates may apply.

War Vet Call Center

Veterans and their families call 877-WAR-VETS (877-927-8387) to talk about their military experience and/or readjustment to civilian life.

Call 911 if you or someone you know is in immediate danger or go to the nearest emergency room.

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Mental Health Contact Information

EMPLOYEE ASSISTANCE PROGRAM
Carrier: Com Psych
Policy #: Ocean
Phone: 833-256-5110
Website: www.guidanceresources.com

MD LIVE
Phone: 888-680-8646
Website: www.MDLive.com

SUICIDE & CRISIS LIFELINE
Phone: 988

CRISIS TEXT LINE
Phone: Text “HELLO” to 741741

WAR VET CALL CENTER
Phone: 877-927-8387

This Benefits Website provides general information for our benefit eligible employees; however, more detailed information is available within the plan documents and legal contracts between our company and the insurance providers. In case of any discrepancy between this Benefits Website and the plan documents, the plan documents always govern and determine your exact benefits. In addition, the company reserves the right to modify or terminate any benefit plan at any time. Benefits are not a guarantee of employment.